Effective Date: 01/01/2026
Website: https://cellire.skulldreams.com

Refund & Cancellation Policy

At Cellire, we aim to provide high-quality digital marketing services tailored specifically for dental clinics. This Refund & Cancellation Policy outlines the terms regarding payments, refunds, and service cancellations for all services offered through our website or agreements.

By purchasing or subscribing to our services, you agree to the terms described in this policy.


1. Service Payments

Cellire provides digital marketing services that may include:

  • Website design and development
  • Search Engine Optimization (SEO)
  • Google Ads and online advertising management
  • Social media marketing
  • Local SEO and Google Business Profile optimization
  • Content marketing and reputation management

Payments for services may be structured as:

  • Monthly service retainers
  • One-time project payments
  • Setup or onboarding fees

All payment terms will be clearly defined in the service agreement, proposal, or invoice provided to the client.


2. No Guaranteed Results

Digital marketing outcomes depend on various factors such as market competition, advertising budgets, client cooperation, and external platform policies.

Because marketing services involve time, expertise, and resource allocation, Cellire does not guarantee specific results such as search rankings, number of patient leads, or revenue growth.


3. Refund Policy

Unless explicitly stated in writing, all payments made to Cellire are non-refundable.

Refunds will not be issued for:

  • Completed marketing work or delivered services
  • Partially completed projects
  • Campaign setup or strategy development
  • Time spent on consultation, planning, or execution
  • Marketing services already initiated

In rare circumstances, partial refunds may be considered at the sole discretion of Cellire.


4. Project Cancellation

Clients may request cancellation of services by providing written notice via email.

Cancellation conditions may include:

  • Cancellation before work begins may be eligible for a partial refund after deducting administrative or consultation costs
  • Cancellation after project work has started will not be eligible for a refund
  • Any completed work up to the cancellation date must be paid in full

5. Monthly Service Cancellation

For recurring marketing services such as SEO or advertising management:

  • Clients may cancel services by providing at least 15 days written notice before the next billing cycle
  • Services will continue until the end of the current billing period
  • No refunds will be provided for the remaining days of the billing cycle once payment has been processed

6. Suspension Due to Non-Payment

Cellire reserves the right to suspend or terminate services if payments are not received within the agreed timeframe.

This may include:

  • Pausing marketing campaigns
  • Disabling website maintenance services
  • Suspending access to marketing reports or platforms

Services may resume once outstanding payments are cleared.


7. Third-Party Costs

Certain marketing services may involve third-party expenses such as:

  • Advertising budgets (Google Ads, social media ads)
  • Domain registrations
  • Website hosting
  • Software or marketing tool subscriptions

These third-party payments are non-refundable and are subject to the policies of the respective providers.


8. Policy Updates

Cellire reserves the right to modify or update this Refund & Cancellation Policy at any time. Updates will be posted on this page with a revised Effective Date.

Continued use of our services after any changes indicates acceptance of the updated policy.


9. Contact Us

For any questions regarding this Refund & Cancellation Policy, please contact:

📧 Email: mail@cellire.skulldreams.com
🌐 Website: https://cellire.skulldreams.com

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